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Flipping the switch :unleash the power of personal accountability using the QBQ! /

Flipping the switch :unleash the power of personal accountability using the QBQ! /

作者 : Miller, John G.,,1958-

出版社 : G.P. Putnam's Sons,

出版年 : 2006

ISBN:0399152954|9780399152955

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31204003610442 裕文開架閱覽區 裕文開架閱覽區 W 158.83 M647 2005 在架   西文書   0   預約
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書名 : Flipping the switch :unleash the power of personal accountability using the QBQ! /

紀錄類型 : 書目-語言資料,印刷品: 單行本

正題名[資料類型標示]/作者 : Flipping the switch :John G. Miller.

其他題名 : unleash the power of personal accountability using the QBQ! /

作者 : Miller, John G.,

出版者 : New York :G.P. Putnam's Sons,c2006.

面頁冊數 : 129 p. ;22 cm.

附註 : A sequel to QBQ : the question behind the question (2001).

內容註 : The QBQ! advantage principles -- QBQ! the question behind the question -- A picture of learning -- Garbage thinking: the roadblocks to learning -- QBQ! learning equals change -- Ownership: solve the problem! -- The blame game: the opposite of ownership -- A study in blame: e-mail wars -- No excuses -- The ultimate excuse: it's not my job -- Owning safety -- Taking ownership too far -- QBQ! creativity: succeeding with what we have -- A creative shift in thinking -- QBQ! service: doing for others what we don't have to do -- Service and humility -- Organizations don't serve- people do -- Service: it's the right thing to do -- A legacy of service -- QBQ! trust: it's up to me -- Trust builders -- Trust takes time -- Living like Larry -- Appendix: putting the advantage principles into action.

標題 : Workplace.

ISBN : 0399152954


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505 0 $aThe QBQ! advantage principles -- QBQ! the question behind the question -- A picture of learning -- Garbage thinking: the roadblocks to learning -- QBQ! learning equals change -- Ownership: solve the problem! -- The blame game: the opposite of ownership -- A study in blame: e-mail wars -- No excuses -- The ultimate excuse: it's not my job -- Owning safety -- Taking ownership too far -- QBQ! creativity: succeeding with what we have -- A creative shift in thinking -- QBQ! service: doing for others what we don't have to do -- Service and humility -- Organizations don't serve- people do -- Service: it's the right thing to do -- A legacy of service -- QBQ! trust: it's up to me -- Trust builders -- Trust takes time -- Living like Larry -- Appendix: putting the advantage principles into action.
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