LEADER 03369cam a2200289 a 4500
001 1096041
008 210923s2020 xxu e b 000 0 eng d
020 $a9781544514802$q(hbk.) :$cUSD29.99
020 $a1544514808$q(hbk.) :$cUSD29.99
020 $a9781544514796$q(pbk.)
020 $a1544514794$q(pbk.)
035 $aNO000211663
037 $b公共圖書館臺南分區資源中心
040 $aNBO$beng$eaacr2$cNBO$dOCLCO$dOCLCF$dTAMCT$dIFK$dTWTNM
041 0 $aeng
050 4$aHD30.3$b.U54 2020
082 04$a658.45$222
090 $a臺南市立圖書館
100 1 $aUngerböck, Krister.
245 10$a22 talk shifts :$btools to transform leadership in business, in partnership and in life /$cKrister Ungerböck.
246 3 $aTwenty-two talk shifts
246 30$aTools to transform leadership in business, in partnership and in life
260 $a[United States] :$bLioncrest Publishing,$cc2020.
300 $a234 p. ;$c21 cm.
504 $aIncludes bibliographical references (p. 233-234)
505 0 $aBeyond employee engagement-the compassion revolution has begun -- Your are (probably) now as self-aware as you things -- The simple, fill-in-the-blanks phrase for more compassionate communication -- Let's talk about our words-the ones we're saying-and the ones we aren't -- On a scale of 1 to 100 -- Listen for needs, not words -- How to spark a TalkSHIFT -- The three-word secret to inspiring people -- An enthusiastic YES requires permission to say NO -- An "autonomy raise" is often more effective than a pay raise -- How to bridge the goal gap -- Criticism is lazy leadership -- Great leaders cast great light, not great shadows -- Lead people to their solutions, not yours -- The Magic Management 8 Ball -- The secret to listening is talking -- Ten statements that make you a better partner, parent, and boss -- To avoid the end, avoid the beginning of the end -- Speak like an emotional Einstein using the language of empathy -- The iceberg of anger conceals the keys to connection -- The words we speak to others echo the words we speak to ourselves -- Actions don't speak, words do -- Say sorry less, apologize more.
520 $a"Strained and estranged relationships are everywhere in business. Salespeople are frustrated by the finance people, customer service and operations people are frustrated by salespeople, and everyone is frustrated by the IT people. It's time to shift the conversation. In 22 Talk SHIFTs, you'll discover unconventional, sometimes counter-intuitive communication techniques that can make your year, or your career. You'll learn how to: Increase employee engagement, leadership communication, and growth, Become a better partner, parent, and boss using these 10 statements, Speak like an emotional Einstein, Lead people to their solutions, not yours, Cultivate connection, compassion, and commitment at work and home. Talk SHIFTs create great teams--but here's the bonus--they also create great families. These practical tools include fill-in-the-blank phrases, powerful questions, and provocative exercises that can break the cycle of strained communication and strained relationships. The Talk SHIFTs are the result of Krister Ungerböck's real-world experience leading teams in languages and building businesses on 5 continents. Learn language changes that make a big difference--in business, partnership, and life."--From Amazon's website.
650 0$aBusiness communication.
650 0$aInterpersonal communication.
650 0$aInterpersonal relations.
650 0$aLeadership.
653 $a知識性
653 $a樂活環保