LEADER 01401nam 2200181 a 4500
001 1174826
008 231207s2020 enka g b 000 0 eng d
020 $a9781838244002$q(pbk.) :$cUSD14.99
040 $aAU@$beng$cAU@$dOCLCF$dOCLCO$dYDX$dNZAUC$dOKX$dOCLCQ$dTWTNM
082 04$a302.346$223
100 1 $aFenning, Chris.
245 14$aThe first minute :$bhow to start conversations that get results /$cChris Fenning.
246 3 $aHow to start conversations that get results
250 $a1st pbk. ed.
260 $aLondon :$bAlignment Group,$cc2020.
300 $aviii, 118 p. :$bill. ;$c22 cm.
500 $a"Are you communicating the right way?"--Cover.
504 $aIncludes bibliographical references.
505 0 $aIntroduction -- What is the first minute? -- Framing -- Structured summaries -- Time check and validation checkpoint -- Applying the techniques in different situations.
520 $aAre you starting conversations the right way? Communication should be clear, concise, and should get to the point quickly. The problem is we don't always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This short book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.
650 0$aConversation.
650 0$aSuccess.
650 0$aInterpersonal communication.
650 0$aCommunication in management.