LEADER 02686pam 2200193 a 4500
001 893873
005 20181210092822.0
008 181226s2018 cau g b 001 0 eng
010 $a 2017051479
020 $a9781523094059 (pbk.) :$cNT$593
040 $aTWTNM$beng$dTWTNM
050 00$aBJ2121$b.F54 2018
082 04$a153.6$222
100 1 $aFleming, Carol A.,$eauthor.
245 14$aThe serious business of small talk :$bbecoming fluent, comfortable, and charming /$cCarol A. Fleming.
250 $aFirst edition.
260 $aOakland, CA :$bBerrett-Koehler Publishers Inc.,$c[2018].
300 $aviii, 192 p. ;$c22 cm.
504 $aIncludes bibliographical references and index.
505 0 $aWhat is small talk for? -- How do we go about changing? -- Why is "Talkin' about nothin" so darned hard? -- Small talk 101 -- A.R.E : anchor / reveal -- Just say 'hello', Leo -- Starting from social ground zero -- Being more attractive -- Being more interesting -- Won't you have some of my spiced nuts? -- Being approachable -- Hi, my name is . . . -- Eating, drinking, and walking around -- The mystery of good manners -- Men versus women : clash of the communication styles -- How do I get out of this? -- What are you saying about you? -- How to raise fluent, comfortable, and charming kids -- Small talk and cell phones, like oil and water -- Small talk just may be bigger than you think.
520 $a"You walk into a room full of strangers and you immediately freeze--wait, no you don't. Instead, you start some light, easy banter with the group of people closest to you. Then you move on to another group. At the end of the meetingor the conference or the party, you leave with a whole new set of connections. It's not an impossible dream. No communication skill is more important in the world than small talk, says communication coach Carol Fleming. It's how you negotiate the beginning of all relationships. What is more, Fleming reveals, contrary to what most people say, they actually love small talk. Very few of us don't enjoy chewing the fat, shooting the breeze, or otherwise catching up with loved onesand old friends. That's small talk! It's just the one little bit about strangers that throws people off. Small talk with strangers is a skill, one Fleming has taught to scores of avowed wallflowers. She covers the inner and outer aspects--from the right attitude to how to dress, move around, and introduce yourself. Most importantly, she lays out a series of simple, memorable conversational strategies that make it easy to go from "Nice weather we're having" to a genuine, rewarding give-and-take. Carol Fleming won't tell you what to say. Believe it or not, you've already got what you need inside you. She merely provides the keys to unlock it" --$cProvided by publisher.
650 0$aConversation.
650 0$aOral communication.
650 0$aInterpersonal communication.
650 0$aInterpersonal relations.
650 0$aSelf-esteem.