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An introduction to service design :designing the invisible /
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書名 ： An introduction to service design :designing the invisible /
紀錄類型 ： 書目-語言資料,印刷品: 單行本
正題名[資料類型標示]/作者 ： An introduction to service design :Lara Penin.
其他題名 ： designing the invisible /
其他題名 ： Introduction to service design.
作者 ： Penin, Lara.
出版者 ： London :Bloomsbury Publishing,2018.
面頁冊數 ： 342 pages :color illustrations ;27 cm.
內容註 ： Introduction -- Defining services -- The service economy - - Digital services -- Services for public interest -- The politics of service design -- Designing for services -- Getting started in the service design process -- Research and analysis -- Generating service design concepts -- Prototyping, testing, iterating -- Implementing and evaluating services -- Service design core capabilities.
標題 ： Service industries.
ISBN ： 9781472572585 (pbk.) :
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LEADER 01134cam a2200229 a 4500
001 978566
005 20190926092822.0
008 190930s2018 enka g b 001 0 eng d
010 $a2017-022582
020 $a9781472572585 (pbk.) :$cNT1484
035 $aNO000181059
037 $a公共圖書館臺南分區資源中心
040 $aTWTNM$beng$dTWTNM
050 4$aHF5415.5$b.P454 2018
082 04$a658.812$222
090 $a臺南市立圖書館
100 1 $aPenin, Lara.
245 10$aAn introduction to service design :$bdesigning the invisible /$cLara Penin.
246 30$aIntroduction to service design.
260 $aLondon :$bBloomsbury Publishing,$c2018.
300 $a342 pages :$bcolor illustrations ;$c27 cm.
504 $aIncludes bibliographical references and index.
505 0 $aIntroduction -- Defining services -- The service economy - - Digital services -- Services for public interest -- The politics of service design -- Designing for services -- Getting started in the service design process -- Research and analysis -- Generating service design concepts -- Prototyping, testing, iterating -- Implementing and evaluating services -- Service design core capabilities.
650 0$aService industries.
650 0$aCustomer services.
653 $a知識性